ABOUT US

With over 18 years’ experience in the freight industry, ACI Logistics offers reliable, cost-effective logistic solutions worldwide. With an unwavering commitment to customer satisfaction, we provide innovative, efficient and cost-effective methods of keeping your supply chain unbroken.

Our headquarters is based in Dubai, UAE, with branches globally located in Mumbai, Nairobi and London Heathrow. We have a strong global network with partnerships with major airlines, notable shipping companies, and surface transporters.

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We offer a full portfolio of reliable, high-quality air, sea, and land freight services for cargo of all sizes, including general forwarding, contract management, project forwarding, and break bulk management.

We have 8,100 sq. metres of warehousing facilities in Dubai World Central (DWC), a free zone in the precincts of Maktoum International Airport.

We have the experience and expertise to deliver value. Be it 3PL, long/short-term storage, temperature controlled, ambient storage, cross trade, combined transport, bulk or project cargo, full or part air charter requirements, cargo consolidation, or door to door delivery – you can rest assured that you will get comprehensive, cost-effective and time-sensitive solutions tailor-made to your requirements.

OUR MISSION AND VISION

People, partnership and performance are at the forefront of our business philosophy.

Here at ACI Logistics, our strongest asset is our people. Passion for work, altruistic commitment and business acumen has to date crafted strong partnerships with our valued customers. We take pride in what we have achieved thus so far and remain committed to consistently provide quality warehousing, freight forwarding and logistic solutions to all our clients, placing emphasis on safety, quality and sustainability in all areas of our work.

Our vision is to continuously expand our services and maintain our reputation as a reliable market-leader. Our consistent performance will guide us to achieve our ongoing quest for excellence. We aim to provide the highest level of service and economic return to our customers and earn their confidence and loyalty by exceeding their expectations.

Our company mission and vision are supported by our company’s core values:

Human Care and Safety

A safe working environment is of paramount importance to us. Our personnel’s health and safety take priority above all else.

Customer Service

Personalised service for every customer is what sets us apart from our competition. We have procedures in place to ensure that every customer gets impartial treatment and service.

Quality of Service

There is no compromise on quality delivered. The HSEQ standards we have implemented enable us to be consistent in every department within our framework ensuring there are no shortcuts to our services.

Company Integrity

We conduct our business with ethics and we collaborate with companies who work by the same standards. There is no compromise.

Respect for All

Respect for each other, our customers and our environment are an integral requirement and we ensure each employee makes a conscious commitment to the company before joining team ACI.

Corporate Social Responsibility

ACI Logistics has a responsibility towards our planet and we take every measure to ensure that there is minimal impact to the environment through our activities. It is our moral responsibility to protect our surroundings for our future generations.

WHY CHOOSE US

  • Partnership and performance
  • Fast and smart service using latest technology
  • Proven track record of performance in the most challenging and hard to access areas
  • Exemplary reputation within the freight industry
  • International presence through a global network of offices, first-class partners and affiliates
  • Affiliated with WCA and eCommerce with 6,476 members in 190 countries, 787 cities and ports worldwide
  • Uncompromising professionalism and ethical policies
  • Personalised and flexible service to each of our clients
  • Round-the-clock customer service through an international team of dedicated and highly qualified employees

OUR CORE VALUES

VALUE DELIVERED

We do more than facilitate transportation of cargo. It is our mission to ensure your cargo reaches its destination safe, secure, and on time.

PASSION FOR WORK

We attribute our success to all our employees worldwide who work relentlessly towards ensuring total customer satisfaction.

WIN-WIN RELATIONSHIP

With global partners in over 21 countries, ACI is capable of looking after all your freight needs in any corner of the globe. Together with our partners and subsidiaries we aim to build long-standing and rewarding relations with our clients worldwide.

WHAT OUR CLIENTS SAY

Paul Hoatson

We have been conducting regular charter business with ACI for the past 8 years. At all times we have found ACI to be a highly professional, reputable and reliable company in all aspects of their business activities as well as being strong financially. The company is very customer focused and service oriented.

Etihad Airways
Paul Hoatson
Manager Freighter Development

Paul Hoatson (Manager Freighter Development)

Peter Lonsdale

The key strengths of ACI are the professionalism and dedication of the management team and employees, their honesty and integrity in all business dealings – which form the fundamental ethics of the company – their 100% commitment to quality service and customer satisfaction, and the solid financial stability of the company.

IAS
Peter Lonsdale
Managing Director

Peter Lonsdale (Managing Director)

C.J. Hendriks

We have been conducting weekly business with ACI for the past 3 years. We’ve learnt the company and its staff are customer service orientated at a very high standard, unmatched in the industry.

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C.J. Hendriks
C.E.O

C.J. Hendriks (C.E.O)

Stuart Smith

ACI is a partner of good faith and standing with whom we regularly transact for international air freight solutions

Air Partners
Stuart Smith
Business Development Manager AEMEA Regions

Stuart Smith (Business Development Manager AEMEA Regions)

Ine Dijs

ACI is very customer-oriented and service-oriented and we have no hesitation in recommending the company as an excellent choice to any potential customer.

PIL
Ine Dijs

Ine Dijs ()